Privacy Policy

1. Information We Collect

We may collect the following information:

• Personal details (name, email, phone)
• Account details
• Device and log data
• KYC verification documents (when required)

2. How We Use Information

We use collected data to:

• (a) provide and improve our services
• (b) process deposits, rewards, and withdrawals
• (c) ensure compliance and KYC verification
• (d) prevent fraud
• (e) communicate with users

3. EGPoints and Wallets

EGPoints (EGP) are in-app reward units. Wallet balances may reflect EGPoints purchased via different methods (e.g., USDT, Flutterwave, Google Pay, App Store). These are grouped into EGPoint Bunches, which may be usable only in specific modules. EGPoints do not represent money or securities.

4. Data Sharing

We do not sell or share your personal data with third parties, except as required by law or with regulated partners for compliance, payments, and KYC verification.

5. Security

We implement security measures to protect accounts, including:

• Encryption
• One-Time Password (OTP)
• Two-Factor Authentication (2FA)

Users must also safeguard their login credentials.

6. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data (subject to legal/financial retention requirements)

Certain information must be retained to comply with legal and financial regulations.

7. Changes

We may update this Privacy Policy from time to time. Updates will be shared in-app or on our website.